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Answers to Some Frequently Asked Questions about:
PAYMENT:
All order/payment transactions are processed on a secure server powered by PayPal.Credit
card (Visa, Mastercard & Discover) payments are accepted.
SHIPPING & HANDLING:
1. At present we can ship to confirmed US addresses only.
2. Shipping & handling rates:
| Dollar Value of Merchandise: | Shipping & Handling Rates: |
| $ 00.01 - 09.99 | $2.50 |
| $ 10.00 - 49.99 | $5.25 |
| $ 50.00 - 99.99 | $7.75 |
| $ 100.00 - 199.99 | $12.75 |
| $ over $200 | $17.75 |
RETURNS:
1. Within 30 days of receipt of your shipment, you may return to FanFaire for
a refund of payment made for merchandise only:
a. any unopened (still in its plastic wrap) CD, DVD, or
VHS tape; or
b. any book provided it is still in its original condition.
2. Payment for shipping and handling will be refunded only if a shipment was
made in error, e.g., if wrong merchandise was shipped.
4. We request that you send us a timely email about any merchandise to be returned,
including reason for return, at: returns@fanfaire.com
CONTACT US:
If you have any other other questions, please email us at: customer@fanfaire.com